Support
Installation guides, manuals, and answers to common questions.
Installation Guide
macOS
- 1.Download the installer (.pkg) from your purchase email.
- 2.Double-click the .pkg file to launch the installer.
- 3.Follow the on-screen instructions.
- 4.Open your DAW and rescan plugins.
- 5.Insert the plugin in your DAW and start mixing.
Install location:
VST3: /Library/Audio/Plug-Ins/VST3
AU: /Library/Audio/Plug-Ins/Components
AAX: /Library/Application Support/Avid/Audio/Plug-Ins
Windows
- 1.Download the installer (.exe) from your purchase email.
- 2.Run the installer (right-click → Run as administrator).
- 3.Follow the installation wizard.
- 4.Open your DAW and rescan plugins.
- 5.Insert the plugin in your DAW and start mixing.
Install location:
VST3: C:\Program Files\Common Files\VST3
AAX: C:\Program Files\Common Files\Avid\Audio\Plug-Ins
Manuals
Frequently Asked Questions
Installation & Setup
What are the system requirements? ▾
macOS 11 (Big Sur) or later (Intel x64 / Apple Silicon). Windows 10 or later (x64). Compatible with VST3, AU, and AAX hosts.
Where is the plugin installed? ▾
See the Installation Guide section above for default install locations on macOS and Windows.
My DAW doesn't show the plugin. What should I do? ▾
Try rescanning your plugin folder in your DAW preferences. Make sure the plugin format (VST3/AU/AAX) is enabled. Restart your DAW after installation.
Trial & Demo
Is there a trial version? ▾
Yes. We offer a 14-day full-feature trial. Download from the plugin page and test before purchase.
What's the difference between trial and full version? ▾
The trial includes all features. After 14 days, the plugin will stop processing audio until you purchase the full version.
Purchase & Refund
What is your refund policy? ▾
Full refund available within 14 days of purchase. Email contact@linearhillstudio.com with your order number. See our Terms of Sale for details.
Technical
What sample rates are supported? ▾
All plugins support sample rates from 44.1 kHz to 192 kHz.
Is there latency? ▾
Most plugins introduce zero-sample latency. Linear-phase modes (where applicable) introduce additional latency, which is automatically reported to your DAW for compensation.
Which DAWs are supported? ▾
Any DAW that supports VST3, AU, or AAX. Tested with Pro Tools, Logic Pro, Cubase, Studio One, Ableton Live, FL Studio, Reaper, and others.
Still need help?
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